Hospitals & Clinics

TCO & Standardization

Make lifecycle costs (capex, consumables, service) transparent, unify device pools, reduce variant diversity.

Tendering & Awarding

Specifications, MUST/NICE-TO-HAVE criteria, scoring matrices, product tests, pilots, compliance & CE evidence.

Framework Agreements & Catalogs

Price tiers, call-off contracts, e-procurement catalogs, spare/consumable packages, rollout and replacement plans.

SLAs & Uptime

SLA definitions (response/restoration time), loaner devices, spare parts stock, 24/7 hotline by agreement.

Interoperability & IT

HL7 v2/FHIR, GDT, DICOM, IHE profiles; SEMA/PACS connectivity, worklists/orders/results, alarm forwarding.

Compliance & Risk

STK/MTK, IEC 62353, DGUV V3, validations (washer-disinfector/autoclave), IQ/OQ/PQ docs, operator duties & audit readiness.

Emergency Department (ED)

Devices: Monitors/defibs, mobile ECG/ergometry carts, POCUS ultrasound, suction, crash carts.

Consumables: Electrodes, cannulas, intubation accessories, dressings.

OR & Anesthesia

Devices: Anesthesia workstations, ventilators, OR lights/tables, ceiling supply units, electrosurgery (Erbe), suction.

Accessories/consumables: Neutral electrodes, instruments, sutures, tubing sets.

Intensive Care (ICU)

Devices: Ventilators, patient monitors, syringe/infusion pumps, high-flow therapy, emergency defibs.

IT: Central station, telemetry, alarm server, HL7/DICOM archiving.

Cardiology

Diagnostics: Resting/exercise ECG, Holter (long-term ECG), 24-h BP, cardiopulmonary exercise testing (CPET), telemetry, central station.

Integration: SEMA database, worklists/results, HIS/PACS connectivity.

Obstetrics & Gynecology

Devices: CTG/fetal monitoring, gynecological ultrasound, colposcopy, gyn workstations (chairs/furniture).

Consumables: Sampling kits, single-use drapes, instruments, gel.

Endoscopy & CSSD (AEMP)

Reprocessing: Washer-disinfectors, autoclaves, sealing devices, water treatment; batch documentation & validation.

Accessories: Endoscopy accessories, cleaning/disinfection agents.

Wards & Nursing

Equipment: Care/rounds carts, exam couches, lights, suction, transport.

Consumables: Wound/ dressing supplies, gloves, disinfection.

POC Lab & Functional Diagnostics

POCT: CRP, HbA1c, INR, troponin; Functional diagnostics: spirometry, EEG (co-op), audiometry.

Transport & Emergency Logistics

Stretchers, transport chairs, oxygen/suction systems, emergency kits, wayfinding/signage solutions.

ECG Standardization across a Hospital Network

• Unified resting/exercise ECG platform incl. SEMA
• Telemetry/central station on selected wards
• Worklist/result connectivity to HIS (HL7/FHIR)
• Training, legacy data migration, call-off contract for consumables

ICU Set

• Monitors + ventilators + pumps
• Central station, alarm forwarding
• Framework SLA, loaner pool, spare-parts package

“Minor Surgery” OR Suite

• OR table, OR light, ceiling supply unit
• Erbe ESU incl. smoke evacuation, suction system
• Instrument/suture packages, hygiene documentation

Obstetrics – Core Setup

• 2× CTG, gyn ultrasound, colposcope, furniture
• Documentation, staff instruction, maintenance plan

Data Flows

ADT/ORM/ORU flows, worklists, result write-back, DICOM Store/Query; SEMA/PACS integration.

Network & Security

Network segmentation/VLANs, access concepts, patch/update plans, logging — in coordination with IT.

Operations & Monitoring

Config backups, inventory (QR/CMDB), remote support by agreement, KPI reports (uptime, MTTR).

Maintenance & Repair

On-site and workshop service, loaner devices, spare parts, transparent reports — SLA-driven.

Inspections & Validations

STK/MTK, electrical safety (IEC 62353), DGUV V3; washer-disinfector/autoclave validation, IQ/OQ/PQ evidence.

Training & Change Management

In-service instructions, training series for wards/OR/ICU, super-user concepts, handover to routine operations.